Assembled
assembled.comWorkforce management built for the AI era
Ops & Infraworkforce-managementcustomer-supportai-agentsschedulingbpoforecastingenterprise
About
Assembled is a workforce management platform that unifies scheduling, forecasting, and management of human agents, BPO vendors, and AI agents in a single dashboard. It uses real-time performance data to intelligently route cases, build schedules, and surface automation opportunities. The platform is SOC 2, GDPR, and HIPAA compliant and is trusted by companies like Ramp, Canva, and HubSpot.
Problem
Support teams waste time and lose efficiency by managing in-house agents, BPO vendors, and AI tools across separate, disconnected platforms.
For
Support operations teams and managers at mid-to-large companies
How it works
Assembled provides a unified dashboard that combines real-time staffing intelligence, AI-powered scheduling and routing, and automation insights across all support channels and workforce types.
Business model
unknown
Status
launched
Company
Assembled