Dialpad
First in AI. Best in Agentic.
Dialpad is an AI-native, agentic omnichannel contact center and business communications platform. It enables enterprises to automate customer interactions across voice, chat, SMS, and email using AI agents that can handle end-to-end resolutions without human intervention. The platform integrates with tools like Salesforce, Zendesk, and Microsoft Teams, and is HIPAA compliant and SOC 2 certified.
Dialpad deploys AI agents that autonomously handle customer conversations across voice and digital channels, integrating with existing CRMs and systems of record to resolve tickets end-to-end and hand off complex cases to humans with full context.
Enterprise customer service and contact center teams
Background.
- Status
- launched
- Business model
- subscription
- Company
- Dialpad, Inc.
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