Dovetail
dovetail.comOne platform for every customer signal, turning feedback into answers.
Data & Analyticscustomer-intelligenceuser-researchproduct-managementai-analysisfeedback-analysisqualitative-researchinsights
About
Dovetail is a customer intelligence platform that aggregates feedback from sales calls, support tickets, surveys, and research tools into a single workspace. Its AI automatically surfaces trends, themes, and signals across thousands of customer touchpoints, enabling teams to make evidence-based decisions. It integrates with existing tools via native connectors, API, and MCP, and is built with enterprise-grade security and compliance.
Problem
Customer feedback is fragmented across dozens of tools and teams, making it slow and difficult to synthesize into actionable insights.
For
Product managers, UX researchers, customer experience, and sales teams at mid-size to enterprise organizations
How it works
Dovetail connects to customer-facing tools via 138+ native integrations, then uses AI to automatically classify, analyze, and surface trends and themes from unstructured data, delivering queryable insights across the organization.
Business model
subscription
Status
launched
Company
Dovetail