Helpjuice
helpjuice.comKnowledge Base Software That Actually Gets Used
Productivityknowledge-basedocumentationself-serviceai-searchcustomer-supportonboardinghelp-docs
About
Helpjuice is an AI-powered knowledge base platform that helps companies create, organize, and surface documentation for both customers and internal teams. It offers features like AI-assisted article creation, smart search, analytics, multi-language support, and integrations to reduce support tickets and speed up onboarding. Trusted by over 7,000 companies including Amazon, Hertz, and Shipt, it targets organizations looking to centralize institutional knowledge and scale self-service support.
Problem
Teams waste time repeatedly answering the same questions because company knowledge is scattered across Slack, Notion, and emails with no centralized, searchable source of truth.
For
Support teams, operations, and HR professionals at startups to enterprise companies
How it works
Users create and organize articles in a customizable knowledge base; AI assists with writing, search, and analytics so customers and employees can find accurate answers instantly without contacting support.
Business model
freemium
Status
launched
Company
Helpjuice