Infobip
infobip.comOne operating system for agentic customer experiences
Communicationomnichannelcpaassmschatbotcustomer-engagementapimessaging
About
Infobip is an omnichannel customer communications platform that enables businesses to engage customers via SMS, email, chat, voice, and other channels through a unified API and toolset. It offers composable CX modules, programmable channels, authentication tools, and AI-driven conversational solutions tailored for industries like finance, healthcare, and retail. The platform also provides a CPaaS layer for developers to build custom communication workflows on a secure global network.
Problem
Businesses struggle to reach and engage customers consistently across multiple communication channels from a single platform.
For
Enterprise businesses and developers building customer communication and engagement solutions
How it works
Infobip provides a unified messaging and voice platform with drag-and-drop tools, advanced APIs, and AI-powered modules that let teams build and automate customer interactions across any channel.
Business model
unknown
Status
launched
Company
Infobip