Klaviyo
klaviyo.comAI marketing & service to grow relationships
Marketing & Growthemail-marketingsms-marketingcrmecommerceomnichannelai-agentsmarketing-automation

About
Klaviyo is an autonomous B2C CRM and AI-powered marketing platform that unifies email, SMS, WhatsApp, RCS, and mobile push into a single customer data platform. It provides AI agents for marketing automation and customer support, enabling personalized omnichannel campaigns driven by real-time customer data. The platform serves over 196,000 brands globally with 350+ pre-built integrations across ecommerce and other tech stacks.
Problem
Brands struggle to unify customer data and execute personalized, cross-channel marketing campaigns at scale without fragmented tools and constant developer intervention.
For
B2C ecommerce brands and enterprise marketers
How it works
Klaviyo consolidates customer data into unified profiles, then uses AI agents to autonomously build and launch email, SMS, and other channel campaigns based on real-time signals and behavioral data.
Business model
freemium
Status
launched
Company
Klaviyo