Kraken
kraken.techWorld-leading tech, built just for utilities
Ops & Infrautilitiesenergywaterai-poweredcustomer-managementfield-operationssmart-tariffs
About
Kraken is an AI-powered operating system built specifically for energy, water, and telecommunications utilities. It offers end-to-end products covering customer management, billing, field operations, residential and infrastructure flexibility, and meter data management. The platform is used by over 90 million customer accounts across 30 countries, helping utilities reduce costs, improve customer satisfaction, and accelerate product innovation.
Problem
Utilities struggle with outdated, inflexible technology platforms that slow innovation, increase operational costs, and result in poor customer experiences.
For
Energy, water, and telco utility companies
How it works
Kraken provides a unified, AI-powered SaaS operating system that integrates billing, meter data management, CRM, field services, and distributed energy resource optimization into a single platform with proven large-scale migration support.
Business model
unknown
Status
launched
Company
Kraken Technologies