LiveChat
The live chat software that gets the job done
LiveChat is a customer service and sales platform that enables businesses to communicate with website visitors in real time via live chat. It offers AI-powered chatbots, a unified messaging inbox, and reporting tools to help support teams improve response times and boost conversions. The platform integrates with popular ecommerce and business tools and includes an AI copilot to assist agents during conversations.
A chat widget is added to a website, allowing visitors to message support agents or AI chatbots in real time, while agents manage all conversations from a unified dashboard with customer context and analytics.
ecommerce businesses and B2B companies looking to improve customer support and online sales
Background.
- Status
- launched
- Business model
- subscription
- Company
- LiveChat, Inc.
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