LiveChat
livechat.comThe live chat software that gets the job done
Communicationlive-chatcustomer-supportai-chatbotecommercesalescustomer-servicesaas
About
LiveChat is a customer service and sales platform that enables businesses to communicate with website visitors in real time via live chat. It offers AI-powered chatbots, a unified messaging inbox, and reporting tools to help support teams improve response times and boost conversions. The platform integrates with popular ecommerce and business tools and includes an AI copilot to assist agents during conversations.
Problem
Businesses struggle to engage website visitors in real time, leading to missed sales opportunities and poor customer support experiences.
For
ecommerce businesses and B2B companies looking to improve customer support and online sales
How it works
A chat widget is added to a website, allowing visitors to message support agents or AI chatbots in real time, while agents manage all conversations from a unified dashboard with customer context and analytics.
Business model
subscription
Status
launched
Company
LiveChat, Inc.