Nextiva
The complete customer experience platform to win every conversation.
Nextiva is an AI-powered customer experience management platform that unifies voice, video, chat, email, and SMS into a single interface for businesses. It features XBert, an agentic AI that autonomously handles customer conversations, appointment scheduling, FAQ resolution, and intelligent routing to human agents. The platform integrates with CRMs, helpdesks, and productivity tools to provide full visibility into customer interactions and satisfaction metrics.
The NEXT platform consolidates all communication channels and uses the XBert AI agent to autonomously handle calls, texts, chats, and emails while integrating with existing CRM and helpdesk tools for seamless workflows.
Businesses of any size from startups to enterprises managing customer communications
Background.
- Status
- launched
- Business model
- subscription
- Company
- Nextiva
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