Refiner
Get spot-on insights from your users with perfectly timed in-app surveys

Refiner is a dedicated in-app survey platform designed for web and mobile applications, enabling product and customer experience teams to collect contextual user feedback. It supports highly customizable microsurvey campaigns with advanced user targeting, multi-channel delivery (in-app, email, link), and integrations with tools like Segment, HubSpot, and Zapier. The platform provides reporting dashboards, NPS/CSAT/CES tracking, and AI-powered response tagging to help teams make data-driven product decisions.
Users embed Refiner via SDK or tag manager, configure survey campaigns with targeting rules based on user traits and behavior, and collect responses that sync automatically to their existing data stack.
Product, marketing, and customer success teams at SaaS and mobile app companies
Background.
- Status
- launched
- Business model
- freemium
Similar projects.
Editorial take on the space this project sits in — momentum signals, adjacent moves, our call on whether the wedge is real. Get pinged when we publish a new read or when the landscape shifts.
Have a take on this space?
Tell us what you’d build differently, where you think the incumbents miss, or what we’ve gotten wrong about this project. Comments + reactions are coming soon.