Sprinklr
The definitive AI-native platform for extraordinary customer experiences

Sprinklr is an AI-native Customer Experience Management (Unified-CXM) platform designed for enterprise brands. It offers four integrated product suites—Insights, Marketing, Social, and Service—to unify customer journeys across 30+ digital and social channels. The platform uses AI to automate engagement, surface real-time intelligence, and empower customer-facing teams to deliver consistent, omnichannel experiences.
Sprinklr unifies data and workflows across its Insights, Marketing, Social, and Service suites on a single AI-native platform, automating engagement and surfacing actionable intelligence at scale.
Enterprise customer-facing teams and global brands
Background.
- Status
- launched
- Business model
- subscription
- Company
- Sprinklr
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