UserTesting
usertesting.comCraft experiences that win hearts—and markets
Data & Analyticsuser-researchux-testingcustomer-experienceusability-testinghuman-insightsenterpriseproduct-feedback
About
UserTesting is an enterprise human insight platform that connects organizations with a global panel of over 7 million authenticated participants to gather qualitative and quantitative user feedback. It enables teams across design, UX research, product, marketing, and CX to test ideas, validate concepts, and optimize experiences before launch. The platform combines AI-driven analysis, live conversation tools, and expert-led services to turn real human behavior into actionable business decisions.
Problem
Organizations struggle to understand why customers behave the way they do, leading to costly product decisions made without real human feedback.
For
Enterprise product, design, UX research, marketing, and CX teams
How it works
Teams create research studies or tests, recruit from a global network of verified participants, and receive video, behavioral, and sentiment insights powered by AI analysis.
Business model
subscription
Status
launched
Company
UserTesting, Inc.