Heap
heap.ioBetter Insights. Faster. Discover everything users do on your site.
Data & Analyticsproduct-analyticsuser-behaviorsession-replayconversion-optimizationdigital-experienceevent-trackingdata-science
About
Heap is a digital product analytics platform that automatically captures every user interaction across web and mobile without requiring manual event tracking. It combines quantitative behavioral data, session replay, and AI-powered insights to help teams understand user journeys and identify friction points. Now part of Contentsquare, it serves over 10,000 companies looking to improve conversion, retention, and user experience.
Problem
Teams lack complete visibility into what users are doing on their digital products, missing hidden friction points and opportunities that manual event tracking fails to capture.
For
product managers and digital experience teams at mid-to-large companies
How it works
A single code snippet automatically captures every user interaction across all platforms, which is then organized and analyzed using data science and AI to surface actionable insights without manual instrumentation.
Business model
subscription
Status
launched
Company
Contentsquare