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Hotjar

See where they click, ask what they think, and learn why they drop off.

Data & Analyticsheatmapssession-recordingbehavior-analyticsuser-feedbackux-researchconversion-optimizationwebsite-analytics
Hotjar screenshot

About

Hotjar is a website behavior analytics platform offering heatmaps, session recordings, surveys, and feedback tools to help teams understand how visitors interact with their sites. It is now part of Contentsquare, which adds deeper experience intelligence alongside Heap's product analytics capabilities. The platform is trusted by over 1.3 million websites across 180+ countries.

Problem

Teams struggle to understand why users drop off or don't convert because traditional analytics only show what happens, not why.

For

product managers, UX designers, and marketers who want to understand and improve website or app user experience

How it works

Hotjar embeds a tracking snippet on your website to capture heatmaps, session recordings, and survey responses, then presents them in a unified dashboard for analysis.

Business model

freemium

Status

launched

Company

Contentsquare

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