Open
Automate 77% of customer support with AI agents
Open is a unified AI customer support platform that automates customer interactions across chat, email, voice, SMS, and social channels. It integrates with existing helpdesk stacks and claims a 77% automation rate with enterprise-grade accuracy and security. The platform handles complex workflows like refunds and account updates, with human handoff capabilities for escalations.
A single AI engine integrates with your existing helpdesk in under an hour and autonomously handles support tickets across all channels, escalating to humans when needed.
enterprise customer support teams
Background.
- Status
- launched
- Business model
- subscription
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