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Typewise

AI Agent Platform for Customer Service that cuts handling time 50%

AI Toolscustomer-serviceai-agentsautomationomnichannelenterprisecrm-integrationsupport
Typewise screenshot

About

Typewise is an enterprise AI customer service platform that uses multi-agent orchestration to automate support, sales, and commerce workflows across channels like email, chat, WhatsApp, and social. It integrates with 200+ systems including CRMs, ERPs, and billing platforms, allowing teams to define automations in plain language without coding. The platform includes built-in simulation, evaluation, and human-approval workflows to ensure safe deployment at scale.

Problem

Customer support teams spend excessive time on repetitive tickets and manual workflows, leading to high handling times and inconsistent resolution quality.

For

Enterprise customer service and support teams

How it works

Typewise deploys AI specialist agents connected to a company's knowledge base and existing systems, automating ticket triage, replies, and actions while routing complex cases to humans based on configurable policies.

Business model

subscription

Status

launched

Company

Typewise

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