Parloa
AI agents that turn customer conversations into lasting loyalty
Parloa is an AI Agent Management Platform designed for contact centers that deploys generative AI agents to handle customer conversations at scale across any language. The platform manages the full AI agent lifecycle, enabling businesses to automate high-volume support interactions such as billing inquiries, order management, and appointment bookings. It targets industries including financial services, healthcare, eCommerce, utilities, and IT.
Parloa orchestrates a fleet of AI agents powered by generative AI to instantly handle millions of customer conversations across channels and languages, managing the full agent lifecycle from deployment to optimization.
Enterprise contact center operators and customer service teams
Background.
- Status
- launched
- Business model
- unknown
- Company
- Parloa
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