Parloa
parloa.comAI agents that turn customer conversations into lasting loyalty
AI Toolsai-agentscontact-centercustomer-serviceconversational-aiautomationenterprisegenerative-ai
About
Parloa is an AI Agent Management Platform designed for contact centers that deploys generative AI agents to handle customer conversations at scale across any language. The platform manages the full AI agent lifecycle, enabling businesses to automate high-volume support interactions such as billing inquiries, order management, and appointment bookings. It targets industries including financial services, healthcare, eCommerce, utilities, and IT.
Problem
Contact centers struggle with long wait times, high call volumes, and inconsistent customer experiences that erode customer loyalty.
For
Enterprise contact center operators and customer service teams
How it works
Parloa orchestrates a fleet of AI agents powered by generative AI to instantly handle millions of customer conversations across channels and languages, managing the full agent lifecycle from deployment to optimization.
Business model
unknown
Status
launched
Company
Parloa