Sendbird
The AI customer experience platform for enterprise
Sendbird is an enterprise-grade AI customer experience platform that combines a communications API infrastructure with AI-powered customer engagement tools. It enables businesses to build scalable chat, calls, and messaging features into their applications while also offering an AI concierge (delight.ai) for hyper-personalized customer journeys. The platform powers billions of conversations monthly and supports integrations with CRM tools like Salesforce.
Sendbird provides communication SDKs and APIs for chat, calls, and messaging alongside an AI concierge layer that automates and personalizes customer interactions throughout the journey
Enterprise businesses and developers building customer communication and support experiences
Background.
- Status
- launched
- Business model
- subscription
- Company
- Sendbird
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